1. Rewards means?

• Rewards are similar to Cashback only, in which few of stores offers Gift Cards rather than Money like Flipkart and Amazon which will allow users to get their amounts is to be redeemed through IndiaShoppers Rewards through choosing any kind of Gift Cards only.
• Must be there are certain question will be in your mind if you cannot get your cash back in the form of money then how it will show, how it will be confirmed, how will you be paid, what if it will be missing. To answer all queries, we have brought certain FAQ answer for you.

2. Pending Rewards meaning?

• Rewards will be displayed in your statement after shopping, as soon as retailers issue confirmation of respective transaction at their end. During Cancellation and Return period it will be into pending till the time that period will not be over, as soon as that period over, you can see based upon retailers confirmation either you will have credit into statement as an confirmation, which can be paid after next payment cycle with retailers. Or if you cancellation or return done then pending rewards will go into cancellation of Rewards too.

3. Confirmed Rewards mean?

• Once successful transaction done and approval received for particular sales to IndiaShoppers then we will put that transaction into Confirmed Rewards which can be redeemed it as an Amazon / Flipkart Gift Cards.

4. Requested Rewards mean?

• Once you can see the status of Reward into Confirmed, then you can apply to redeem as a Gift Card, then status will be changed to Requested Rewards, you will also get confirmation via email too with reference number

5. Paid Rewards mean?

• As soon as it will be shared in terms of Gift Card to your email then status will convert into Paid Rewards

6. Cancelled Rewards mean?

• As you aware sometime you have cancelled the order or return the order due to any reason, retailers side shows status to cancelations of order, then that rewards will be changed into Cancelled Rewards , as it will not be paid retailers to IndiaShoppers.
• How to ensure that you must earn IndiaShoppers Rewards, just few steps which comes under Do’s and Don’t while using IndiaShoppers for best shopping experience, which will be requires to be followed by User before make shopping through us any Stores available here…
• First Step should be Signed in as soon as come to IndiaShoppers
• Based upon your interest, kindly understand carefully about offer descriptions along with others T&Cs related
• Ensure that you are not doing shopping through your Mobile App as Retailers don’t pay for transactions made on Mobile Apps so kindly check T&Cs for this.
• Ensure that you have read about Reward Rates carefully sothat you can avoid any confusion on Rewards amounts.
• Double check at your end that you have not used any other coupon or price comparison site other than Indiashoppers.
• You also ensure this by clearing browser cookies before shopping through IndiaShoppers.
• You can also uninstall any others special extensions available at your browser before using IndiaShoppers to avoid discrepancies in tracking
• Just move to add your interested Product into your Cart/Wish list before moving to Merchant also check you have gone through URL being shared by Indiashoppers only
• Any other available Coupons at any site will not give you cashback or Rewards if it is not listed at Indiashoppers, so use only Coupons or Deals available at Indiashoppers only
• Also ensure yourself that your transaction will be complete in the same session from where are redirecting to the retailer via Indiashoppers only

Would like know about Missing Rewards, check here with TOP FAQ:

1. Through IndiaShoppers made a shopping but still waiting for Rewards email for it. What should I do now?

• Incase shopping happen just 72 hours then you have to wait little more time, could be it will take more time, generally time taken for confirmation is 5 minutes to 72 hours for retailers to track sales. Incase purchase have been made 72 hour before but still waiting for amount to be confirmed then you can report us about Missing Rewards by issuing a ticket within 10 days from the date of transaction happen at your end with all necessary information requires into the form. If you have crossed your 10 days period then it will not be taken further with merchant.
• If it is within due time, then we will take it up with Retailers as sometimes during tracking it fail to track a transaction on their end. Upon receipt of your proofs of transaction and others we will followup with them and attempt to get your Missing Rewards.
• You can follow the process given below to log your report with us:
• Log in to IndiaShoppers and can find a Tab of Missing Cashback tab. Click on "Missing Cashback", you can find exact status of all your existing Rewards enquiries, just follow at "Raise Ticket" button.
• Our team will try to ensure that you will not loose your rewards and to serve you better please provide all the details asked into format so that we can take up your query.

2. Any reason to wait for 72 hours once done my transaction before submitting a Rewards query?

• Generally it takes more than 72 hours at retailer end to track your transaction though it varies retailer to retailer only. So due to that retailer do not accept any missing tickets before the end of this period.

3. Trying to add a Rewards enquiry, but not able to see a certain retailer amongst my exit clicks list?

• Latest tracking system designed to serve you better which check your each click when click out through our website to any of retailer but still could be a case you have not logged in to your system before visited the retailer through our website. Might be a case you forget to sign in so we will not be able to show in your exit click list.

4. While submitting Missing Rewards ticket what information you requires?

• While raising a new ticket for your Missing Rewards, we would be requiring: retailer name, date, transaction amount, order or transaction reference/ID, and any other details into to comment box or remarks box which will help us to give proofs to retailer about your transaction happened.

5. Able to see some options related to my Missing Rewards Ticket what does that mean?

• In order to serve you better for your Shopping experience with us, we have categoried your of "Missing Cashback" into various which is available in "My Account" page. Let us explain more in details about their meanings.
• Received: It gives you message that we have got your ticket and will be sent to retailers to cross check and confirm about exact status.
• Sent to Retailer: After processing/ validated at our end, the query being raised is sent to retailer to check and confirm.
• Resolved: It will have 2 options, though your panel will have message Resolved, it could be either closed means Retailer have accepted your Rewards query and it will be updated into "My Earnings" section whereas if it will not qualified by Retailer then you get a email stating about Disqualify for Rewards.
• Decision received from retailer's will be deemed to be final, as your rewards will also aligned through cashbacks. Incase our cashback is not approved so we will not be able to reverse it.

6. How to check the status of my Missing Rewards query?

• Once you will make login to IndiaShoppers.in then you can have access to "Missing Cashback" section which contains complete summary of your existing Missing Rewards
• queries if any. Respective to that query you can find "View" tab, click on particular query and check the comment available through us or you can also reach to us by that section only.