Cashback Facts

1Whether can I get idea about exact cashback rate for the purchase wish to make?

To find out your cashback rates which will be earned at your purchase, you can directly move to particular store where you wish to make your shopping realized and find 'View More' under 'Cashback Rates' or 'Reward Rates'.

You can see the complete range of categories with exact cashback rates provided by merchant at your purchase, you can also see the parameters which will decide your cashback amount:

  • • Is it your first time purchase to that stores, so you will be considered as new user or an existing user
  • • You will be given a particular cashback amount based upon specific category of product you shop
  • • Which kind of platform (Desktop / Mobile web / Android / iOS) you have used while making that particular purchase.

2Why is the tracked pending cashback only an estimate?

3Why does CD Cashback take so long to confirm?

4If I had not shopped at any ecommerce and just made a recharge which cannot be returned or cancelled; why do I still have to wait for 12 weeks?

5It is possibility like there is no cashback on purchases being made?

6What happens once my cashback is cancelled?

7What is the difference between pending and available balance?

Cashback Issues

1My cashback was not tracked at all, what do I do?

General duration to sales being tracked is 48 hours for almost all the stores, so you can wait till 48 Hours but if still not appeared into your account then you can click at Missing Cashback tab and enter all the related information related to the transaction which was Not being Tracked. Also one more important point, if your missing cashback is not registered within 7 days of sales being made then retailer will not entertain the missing cashback which is not being tracked.

2Why is my cashback pending for so long?

3Why was my confirmed cashback different from pending cashback?

4Why was my cashback cancelled?


1How can I ensure I get my cashback?

Certain procedure requires to ensure that your cashback tracks properly:

  • o You have must have logged into your account.
  • o You must ensure yourself through description available in stores that which category is eligible for Cashback.
  • o Once get to the stores where you desire to make shopping ensure that you follow an open window which is linked through Indiashoppers as you have been directed through Indiashoppers only. Without closing that window you have completed your shopping.
  • o If you can see some items into your cart of shopping window then you can clear the kart and move again to Indiashoppers and visit to desired stores now to make your shopping complete.
  • o Ensure that after going through Indiashoppers you should not visit any price comparison or discount widgets while shopping.
  • o You can also read all conditions related to stores into descriptions available into stores

2A few of my transactions did not get tracked. Do I need to submit a cashback claim for each one separately?

3I do not have a proof of purchase, how do I submit a cashback claim?


1What can I do with my available balance? Does the money in my account expire?

You can use your cashback earned with us for making recharge online wallet, phone or DTH accounts or even transferred to your bank account which is subjected to realization of minimum withdrawal limits. The amount available in your account doesn’t have any expiry date, it is 100% your money, which can be used any time.

Remarks: Some Stores doesn’t allow to provide Cashback earned to be withdrawn to a bank account

2How do I withdraw my balance?

3What are the minimum withdrawal limits?

4Which stores do not allow me to withdraw cashback to a bank account?

5Can I transfer my balance to another account?

6I'm getting an error while withdrawing my balance. What do I do?

7I have not received my withdrawal amount.


1Why should I refer a friend?

Each new members added through your referral code and fulfils the requirements related to the referral will entitle you to earn referral money with us. We have not upper limit to refer any number of friends to us, it is giving you ample of opportunities to you to earn with us. To know more about this one you can visit the 'Refer and Earn' section under your profile, or simply click here.

2What is the joining/referral code field in the sign up form?

3How can I make my joining bonus available?

4How does my referral bonus become available?


1I want to change the email address on my account, how do I do this?

Presently we don’t have such feature available with our account to change your emails for login.

2How can I manage my email preferences?

3I want to close my account, how do I do this?

4Can I create more than one account on

5My query is not listed. What do I do?

Partner With Us

I have a business that I want to list on, who should I talk to? Thank you very much for showing interest to list with us, you can write to our team at for assistance.

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